Ind Advantage is our endeavour to reward our Debit Card holders for using their Indian Bank Debit Card to pay for products and services.
Indian Bank customers will get rewarded with points for every transaction they make using their Debit Card, Mobile Banking and Internet Banking. The value of each point is 25 paisa.
These Reward Points can be used to redeem a wide range of products and services like merchandise, movie tickets, mobile/DTH recharge, airline tickets, hotel booking and much more. The more you transact, the more you get rewarded!
As a customer of Indian Bank, you are automatically enrolled in the Ind Advantage Program. You will accrue Reward Points on using Indian Bank services. All you need to do is activate your account by visiting https://www.indadvantage.com/. Follow these steps to activate your account:
- Visit https://www.indadvantage.com/ and go to the “New User” Option
- Enter your Indian Bank Membership number/ Debit Card Number
- Enter One time password (OTP) received on your registered mobile number
- Verify your personal details and start redeeming.
As long as you have a valid Indian Bank Debit Card, you can join Ind Advantage.
Yes, if you hold an Indian Bank Debit Card, you automatically become a member of Ind Advantage.
Chhibber House, 2nd Floor,
Sakinaka Junction, Andheri-Kurla Road,
Andheri (East), Mumbai – 400072, India
You can call us at 1800-258-8015 between 9AM to 6PM (Monday to Saturday). to get more information about Ind Advantage. We ensure to help you in the best possible way.
Please visit the ‘My Account’ page by clicking on your display name in top-right corner, to check your available Ind Advantage Points. Once you login on the Ind Advantage website your Points will also appear on the top right corner of the site.
Yes, a monthly statement will be sent to all Indian Bank Debit Card holders on their registered e-mail IDs. You can also log into the Ind Advantage website with your login details to view the statement.
Please note: You must register on Ind Advantage to view your statement on the website.
The Ind Advantage Customer Care number is 1800-258-8015.
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You are automatically enrolled in the Ind Advantage program if you are Indian Bank Debit Card holder. However, if you do not want to subscribe to the program, you can choose not to register your membership. If you have activated your membership and would like to unsubscribe, please contact our customer care at 1800-258-8015 and we would help you further.
You earn Ind Advantage Points on paying with your Indian Bank Debit Card at Point of Sale (offline store), on e-commerce portals and for transactions made using your Internet & Mobile banking.
You can earn Ind Advantage Points anywhere in India by making payments using your Indian Bank Debit Card, Internet banking and Mobile banking.
Your Ind Advantage Points are valid for a period of 2 years from the time of accrual.
Value of 1 Ind Advantage Point = Rs. 0.25
You can redeem your Ind Advantage Points for a wide range of products across categories such as apparel, electronics, jewellery, home décor, kitchen appliances and for services such as movie tickets, air tickets,mobile/DTH recharge & more.To redeem log on to https://www.indadvantage.com/ or call Ind Advantage Customer Care at 1800-258-8015 (Operational days & hours: 6 days a week, 9 AM to 6 PM).
Please see the date mentioned on the copy of the Redemption Receipt. All rewards will reach you within the delivery time specified on the website. If it has exceeded 5 days since the date mentioned on your Redemption Receipt copy, please call Ind Advantage Customer Care at 1800-258-8015.
Yes, you can combine Ind Advantage Points and cash for redemption.
Please restart your computer/ log in to Ind Advantage site and check ‘My Request’ page. If the redemption request is complete, it will reflect under the ‘My Account Section’.
You must have a minimum of 500 Ind Advantage Points in your account before you can begin redeeming your points. You can then redeem as many Ind Advantage Points as you want for products and services on https://www.indadvantage.com/
To redeem your Ind Advantage Points on https://www.indadvantage.com/, you need to register yourself on the portal and log in. You can also redeem your points at Max Get More Merchant stores. Please click here to get a complete list of such stores.
Yes, you can book domestic as well as international flights on https://www.indadvantage.com/.
Yes, you can redeem Ind Advantage Points for up to 9 passengers at any given point of time.
Yes, you can book ticket for one infant per adult on Ind Advantage. The age of infant must be below 24 months on the date of travel. Make sure you carry valid proof-of-age documents at the time of check-in. The infant is not awarded a seat on the flight and has to travel with the accompanying adult.
An e-ticket (electronic ticket) is a paperless electronic document with a unique confirmation number that replaces the hassles of a paper ticket. When you purchase an e-ticket, we email it to you within 30 minutes of your booking. Simply print it out and bring it with you – along with a valid photo ID – to the airline counter when checking in for your flight.
Yes, you can easily gift airline tickets to friends / family. However, you need to make the booking in the name of passenger(s) who would be travelling. Please note that air tickets are non-transferable.
You can check-in in three ways. Some of the airlines provide a web check-in facility, where you can select your seat and print your boarding pass online. If you use this facility, you will have to approach the check-in counter to drop your baggage. You can also check-in using tele check-in service provided by some of the airlines. In this case, you will have to present your ticket and ID proof at the airline’s check-in counter for issuance of boarding card and for baggage drop. Alternatively, you can check-in physically at the airport counters of the airline by presenting your ticket and ID proof.
Just call Ind Advantage Customer Care at 1800-258-8015, give your Booking Ref No. and we’ll find out if your airline supports title change and if it does, we’ll pass on your details to them. If the airline doesn’t allow title change, you’ll have to cancel and then re-book the ticket with the correct title.
In most cases, you will need to change terminals in order to board your connecting flight. Often the terminals are quite distant from each other and you’ll need to set aside some extra time to walk from one terminal to another.
Please make it a point to enquire about your terminal as soon as you arrive at the airport, since gate numbers and terminals can change at the last moment.
If you’re concerned that you may not have enough time between your flights, please contact Ind Advantage Customer Care at 1800-258-8015. They’ll tell you the duration of your transit and how long it will take you to go from one terminal to another.
Yes, you can book tickets for infants and children on Ind Advantage. However, we do not yet book tickets for unaccompanied minors. When booking international flights for infants, please keep these points in mind:
- Every passenger (including infants and minors) requires a valid passport.
- Infants and children need to be accompanied by an adult, at least 18 year old.
- You can book no more than one infant (under 2 years) per adult. But one adult can fly with a child and an infant.
- The infant must be under 24 months of age while travelling the outbound sector to qualify for an infant fare.
You will need to check with the airline with which you have booked your seat(s). Delays/cancellations are governed by the respective airline policies.
Yes, you can redeem Ind Advantage Points for up to 6 passengers at any given time.
Yes, you can easily gift bus tickets to friends/family. However, you need to make the booking in the name of the passenger(s) who would be travelling. Bus tickets are non-transferable.
No, you can book any time before your journey. However it is advisable to plan your reservation at least 24 hours prior to departure.
Once booked, the bus tickets are non-refundable, non-changeable, and non-transferable.
You need to check with the bus operator with whom you have booked your seat(s). Delays/cancellations are governed by the respective bus operator policies.
After completion of your transaction, you can directly print your tickets by clicking on the 'Print Ticket' link provided on the 'Redemption Request Confirmation' page. Please carry this print-out with you when travelling. Also, please ensure that you carry a valid photo ID, which states your Date of Birth as provided while making the booking request on the internet.
No, you will not be eligible for any refund in this case.
The luggage restrictions vary from operator to operator. On an average 20 kg per person is the usual allowance. Luggage being carried for commercial purposes will be charged separately.
Yes, this is one of the most important features that we offer. You have the choice of re-selecting/changing your seats at every step of the transaction till the time you make a payment.
You are permitted to book a maximum of 10 movie tickets per transaction.
Once a booking is confirmed, you will receive an e-mail and an SMS stating the same.
Sorry, it is not possible to change your seat(s) once they have been booked and confirmed.
You must redeem your points at least 4 hours before the show timing. For e.g., Should you wish to go for a movie show at 11pm on the 15th of April, you must redeem your points and make your booking request at least by 7 pm on the 15th of April.
Once your booking is confirmed, you will be required to take a printout of your booking confirmation and carry it with you to the box office at the cinema. Your movie tickets will be at the box office, and on request, they will be handed over to you.
Your reward merchandise will be delivered within 30 working days.
Please call our Customer Care at 1800-258-8015 in order to get the delivery address changed. This change of address will only be possible if you request for it at the end of the same business day on which you have placed your redemption request.
Please call our Customer Care on 1800-258-8015 before your redemption request is processed in order to change or cancel your redemption order.
Yes, Ind Advantage allows its customers to recharge their pre-paid mobile phones and their DTH accounts using their Ind Advantage Points.
A request can be invalid on account of the following reasons:
- Invalid subscriber ID/mobile number
- If recharging post-paid mobile number instead of pre-paid
- Subscriber ID/mobile number which does not pertain to the list of mentioned operators
- Incorrect/unacceptable recharge value
Once the recharge is completed, you will receive a confirmation message from the operator as well as a mail from https://www.indadvantage.com/. In case of non-receipt of confirmation message, please check the talk-time/viewing limit of your mobile phone service. If the account balance does not increase, please contact our Customer Care desk on 1800-258-8015 with the details of mobile number, time and date of recharge, recharge amount and the Order ID mentioned on your receipt. You can register a complaint with our customer service desk on 1800-258-8015 within 7 days from the date of your recharge. No complaint can be registered after 7 days.
We’ll send you an email and SMS confirmation for your hotel booking.
If you don’t receive an email after making a reservation, it could be that we have your wrong email ID in our system or your Internet Service Provider blocked the email assuming that it was spam. Check your spam folder and add our email address email@example.com – to your address book so that it doesn’t get filtered out next time. In the meantime, contact Ind Advantage Customer Care at 1800-258-8015 so we can send you an e-mail confirmation. Please keep the following information ready so that our Customer Care executive can assist you.
- The name with which the reservation was made
- The hotel name and location (city)
- The check-in/check-out dates
The time it takes for a hotel to get your booking information varies by specific hotel and arrival date. In most cases the hotel should receive the reservation information within 12 hours of the time you made your booking (except for nights and weekends when the hotel’s reservation department is closed). Please note that this doesn’t apply to bookings made for the same day.
If you know you’re going to arrive early at your hotel, contact our Customer Support Team. We’ll do our best to accommodate your request, but it’s ultimately subject to the terms and conditions of the hotel.
Log in to your Ind Advantage Account with your User ID and password. Once you successfully login, go to “Transaction History” under “My Account” to view all your upcoming and completed trips. You can view/print your receipt by clicking on Booking Ref Number. In case you do not want to log in, please contact Ind Advantage Customer Care 1800-258-8015, so we can send you the receipt. You will need to provide your Booking ID and your email address given at the time of booking to retrieve your booking details.